Another useful website this time… but, actually I hope it’ll be no use to you whatsoever
The “Track my crime” website
Obviously, you hope you’ll never be the victim of a crime. But if you are, you may want to be able to stay up to date with how the police are getting on trying to catch whoever did it.
You can ring them up – but it might not be easy to get hold of the right person to ask. After all, we’d all rather that person was actually trying to solve the crime!
And several of the police forces have got together and set up a website so you can log in and see how they’re getting on.
Don’t worry, not just anyone can log in and see how the investigation is going. You need to have the relevant details.
But if it happens to you, go to www.trackmycrime.police.uk
You can log in with your details and the crime reference number (you should be given this when you report the incident).
And you can see how they’re getting on – easy to check from home without having to ring up, get put on hold, told the relevant person is busy or whatever.
As I say, I hope you’ll never want to use it. But if you do, it’s worth knowing it exists.
A question from a customer – is this something you’d want?
Last week, someone asked about paying for books they’d ordered on a free trial – they wanted to pay online for them.
At the moment, there’s no way to do so. You can only pay online if you do it when you order the books, not if you get them on free trial.
Funnily enough, as far as I know, no-one’s ever asked this before. Laura and Louize aren’t in the office yet this morning (I’m up bright and early… well, early if not always bright… – they’re not in until 9am – they start early some days but not usually Mondays…) so I can’t ask them if anyone’s asked them, but I’m sure they’d have mentioned it to me.
So I’m not sure if no-one’s asked because no-one else would be interested, or whether it’s that other people never thought of it or didn’t get around to asking.
It wouldn’t necessarily be a huge effort to set up, so I thought I’d see whether anyone else would find it useful. You’d be able to go to a special webpage on our website, type in your details (your name, email address and the amount you need to pay… maybe your order number) and then pay with your card. You wouldn’t need to set up an account or anything.
Is that something you might find useful?
Let me know – the easiest way is to go to the web version of this email, scroll down to the comments at the end of it and click to add yours.
It’s not something I’m going to have up and running by next week, but if it looks popular, I’ll put the wheels in motion!
And thanks to Eric for the idea!