I have a bit of advice for you today if you use a credit or debit card to pay for things online. If you do, I’m sure you’ll know that your bank now has to confirm most of the payments you make, either by calling you, sending you a text message with a code in,… Read More »
Last week I said we’d been working on something a bit different. It’s been lots of fun for us, and I hope you enjoy it too… Join us every day this week for Life Story Week Some of you might remember a book we brought out two years ago this week, called Don’t Lose Your… Read More »
It’s the third bank holiday this month, so once again, there’s no one in the office to take your calls today. The girls will be back bright and early tomorrow morning, though. I’m also not here today – but don’t worry, you’re not hallucinating! I’m coming to you via the miracle of email scheduling –… Read More »
I’m off on holiday next week (having got my flights sorted – hurrah!), so I’m going through my last-minute packing list. And one of the things I can’t do without these days is power – for my phone, the boys’ iPads and the Nintendo Switch (which I probably play on as much as they do!).… Read More »
Today, I wanted to quickly share a couple of tech-based customer services experiences I’ve had over the last few days. You may wish to compare and contrast… So, a couple of weeks ago I ordered a new TV. Fancy 4K smart thing (basically, I wanted a bigger screen, and it just happened to come with… Read More »